No one likes a complainer. Or an asshole. Instead, be positive and look for solutions. The survival of the planet does not hang in the balance. So never panic, have fun and enjoy the ride.
If you’re on the hook for something, no one should have to worry about it getting done and getting done well. Ownership builds trust, and when team members trust each other, they love working with one another.
Remember that you impact the people around you and the work. Know what you don’t know, and give people the benefit of the doubt.
YOU'LL KILL IT
More “Yes, and…”
Less “No, but…”
Openness to other POVs and ideas is crucial here. Amazing things happen together, not alone.
We never phone it in. We never coast. We relentlessly chase greatness. If you’re not pushing yourself, your team and your client, you’re not doing it right.
Think things through. Do what is right and what is needed, not what’s easiest. Be the expert on solving the problem.
Details matter. If we don’t do the little things right, clients will never trust us to do the big things right. We strive to do things that don’t have a playbook. That is scary for clients. When clients trust us, those things stop being scary and start being no-brainers.
No assholes or egos allowed. Being nice makes for good team dynamics, happier clients, and better work.